It gives peace of mind if and when you need it.

When paperwork came through the post I didn't understand the paperwork so I phoned and spoke to a lovely lady she took me through the paperwork and did everything over the phone with she was very nice polite patient with me and really helpful i really enjoyed my experience

I find Mark Bates Ltd easy to deal with .Most times I call.I don’t have to queue for someone to talk to me.Their prices are very competitive and suit all my needs.Representatives are very friendly and knowledgeable it’s makes me feel comfortable knowing my insurance is in good hands.

Great customer service i even told my friends about Mark bates

Calm amd precise manner you handle the information for the year and it's cover

Excellent service staff polite price just right

Great peace of mind knowing the insurance is there

At 86 not clever with new technology but this company so kind , patient and understanding. At a price I can afford. Thankyou

Very good very happy for all the help with my mobility scooter insurance.

Easy to renew my policy.

A good product for peace of mind

Took out mobility scooter insurance. Very easy and straightforward process with reasonable price. After experiencing delay with additional equipment for scooter which meant that I couldn’t use it for awhile, have been given two weeks of free insurance. Helpful, efficient and polite member of staff on the phone.

great service and price

Very good value

Very helpful

The staff are friendly, knowledgeable and efficient. Always happy to answer any questions and advise.

Price is ok , never needed to use the service yet , staff when ever I’ve phoned seem polite and professional

An efficient and thoughtful reaction to the report of a deceased policy holder.

Great insurance company

Very helpful and quick to respond to any questions .