It gives peace of mind if and when you need it.
Park Home Insurance
Here at Mark Bates Ltd, our park home insurance provides extensive cover for your park home, including contents cover and hassle free claims.
Or call 01476 513784
Rated Excellent
TrustScore4.8
Complete Protection for Your Park Home
Specialist Park Home Insurance protecting your residential home against flood, storm, and fire risks. Includes new for old contents replacement and property owners' liability as standard.
New for Old Contents Cover
We cover the full cost to replace your contents as new, rather than just paying their current market value.
Personal Possessions
Cover for accidental loss or damage to your property in the UK, and up to 90 days elsewhere in the world.
Alternative Accommodation
If damage makes your home uninhabitable, we cover the cost of temporary accommodation while repairs are made.
Family Legal Protection
We provide financial support of up to £100,000 per claim to help you and your resident family protect your legal rights.
Park Home Liability
We include cover for your legal liability as the owner of the park home and its land up to a limit of £5 million.
Hassle Free Claims
No complicated forms to fill in. Simply call our team directly and we can process your claim over the phone.
Get A Quick Quote
You will need the following information
Your details.
Park home address.
* denotes a mandatory field.
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Still need more information? Please call us on 01476 513784
Why Mark Bates Ltd?
Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.
Rated by our customers
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
A UK team, start to finish
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Cover built for how you live
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
What our customers say
Independent reviews collected by Trustpilot.
When paperwork came through the post I didn't understand the paperwork so I phoned and spoke to a lovely lady she took me through the paperwork and did everything over the phone with she was very nice polite patient with me and really helpful i really enjoyed my experience
I find Mark Bates Ltd easy to deal with .Most times I call.I don’t have to queue for someone to talk to me.Their prices are very competitive and suit all my needs.Representatives are very friendly and knowledgeable it’s makes me feel comfortable knowing my insurance is in good hands.
Great customer service i even told my friends about Mark bates
Calm amd precise manner you handle the information for the year and it's cover
Excellent service staff polite price just right
Great peace of mind knowing the insurance is there
At 86 not clever with new technology but this company so kind , patient and understanding. At a price I can afford. Thankyou
Very good very happy for all the help with my mobility scooter insurance.
Easy to renew my policy.
A good product for peace of mind
Took out mobility scooter insurance. Very easy and straightforward process with reasonable price. After experiencing delay with additional equipment for scooter which meant that I couldn’t use it for awhile, have been given two weeks of free insurance. Helpful, efficient and polite member of staff on the phone.
great service and price
Very good value
Very helpful
The staff are friendly, knowledgeable and efficient. Always happy to answer any questions and advise.
Price is ok , never needed to use the service yet , staff when ever I’ve phoned seem polite and professional
An efficient and thoughtful reaction to the report of a deceased policy holder.
Great insurance company
Very helpful and quick to respond to any questions .
FAQ
Pay in full by debit or credit card, cheque, postal order or bank transfer (BACS). To pay monthly, call one of our advisers.
To make a claim, call our claims helpline on 01476 514471 or email us at claims@markbatesltd.com and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.
For Park Home and Contents there is a £50 excess on each and every claim, increasing to £500 in respect of subsidence, heave and landslip. For Personal Possessions there is a £100 excess on each and every claim. For more information please see our policy wording.
Valuables are classed as jewellery, watches, gold, silver, precious metals, gemstones, furs, pictures, curios and other works of art and stamp, coin and medal collections.
No, this is only available in addition to the Park Home and Contents cover.
Yes, accidental damage is automatically included.
Standard home insurance typically covers brick and mortar properties. Park homes require specialist cover because they are constructed differently, using materials like timber frames and pre-fabricated panels. Our policy is designed to address these specific needs, covering risks that standard insurers exclude, such as:
- Non-standard construction repairs: Specialist tradespeople and materials.
- Site-specific liabilities: Public liability that covers the land your home sits on.
- Resiting costs: Coverage for moving your home if a total loss occurs.
- Comprehensive protection: Includes flood, storm, and accidental damage as standard.
Yes. In law, park homes are mobile homes and fall under the Mobile Homes Act 1983. They differ from other mobile homes in size and in how they're moved. Being classed as mobile doesn't mean your home has to move, only that it can.
Yes, the policy covers loss or damage caused by a wide range of standard perils, including fire, theft, storm, and flood. However storm or flood damage to gates, fences and hedges isn't covered.
If your home becomes uninhabitable following insured damage, the policy includes cover for temporary accommodation.
You are covered for temporary absences, but if your park home is unoccupied for more than 30 consecutive days, certain standard perils will not apply
Yes, the policy includes Family Legal Protection. This provides financial support up to £100,000 per claim to help you and your family protect your legal rights. It also covers your legal liability as the owner of the park home and its land.
Yes, the basis of settlement for contents is the full replacement cost of replacing all items as new.
It is vital to choose the correct insurance based on how you use your home:
Park Home Insurance: For residential homes where you live year-round. This covers you for permanent residency, including alternative accommodation if your home becomes uninhabitable.
Static Caravan Insurance: For holiday homes used for short breaks. These policies often have restrictions on how long the property can be occupied continuously.
Our policy is specifically designed for residential park homes located on licensed sites.