It gives peace of mind if and when you need it.
Travel Insurance
Travel insurance covering pre-existing medical conditions, arranged through Just Travel Cover. Compare Bronze, Silver and Gold cover from multiple insurers.
Or call 0800 542 7167
Rated Excellent
TrustScore4.8
Complete Protection
Holidays matter, and so does knowing you're covered if something goes wrong. That's harder if you have a pre-existing medical condition to declare.
We work with Just Travel Cover, who compare travel insurance from a panel of insurers, including options for people with pre-existing medical conditions. Whether it's a week in the sun or a round the world cruise, Just Travel will help you find cover that fits.
Terms, conditions and exclusions apply. All quotes are subject to underwriting terms and acceptance criteria.
Medical Expenses
Don't worry about covering the cost of emergency treatment whilst you're away.
Pre-Existing Conditions
Declare your medical history and get a price that takes it into account.
Holiday Cancellation
Cover for prepaid travel and accommodation you can't get back if you have to cancel for an insured reason.
Baggage and Belongings
Cover for your luggage, personal money and travel documents.
Getting You Home
Emergency transport and repatriation if you're taken ill or injured abroad.
Choice of Cover
Bronze, Silver and Gold options, on single trip or annual multi-trip policies.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Compare travel insurance built around your needs
It's important to know you're covered if something goes wrong whilst on holiday and that's harder if you have a pre-existing medical condition to declare.
Just Travel Cover compares cover from a panel of insurers, all of whom consider pre-existing medical conditions. Whether it's a week in the sun or a round the world cruise, Just Travel Cover can help you find cover that fits.
Single Trip
Cover for one holiday, from the day you book to the day you get home. Don't leave it until the last minute. It's worthwhile sorting your insurance when you book.
Annual Multi-Trip
If you're travelling more than once or twice a year, one annual policy usually works out cheaper than buying cover each time. Trip length limits apply, so check the policy suits your longest trip.
Cruise Cover
Cruise holidays bring their own risks, from missed ports to cabin confinement. Cruise cover is available as an add-on, with pre-existing medical conditions considered.
Pre-Existing Medical Conditions
You can compare cover from insurers with pre-existing conditions taken into account. Declaring a condition up front means you know where you stand before you travel.
Why Mark Bates Ltd?
Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.
Rated by our customers
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
A UK team, start to finish
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Cover built for how you live
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
Mark Bates Ltd has partnered with Just Travel Cover to help customers find travel insurance, including cover for many pre-existing medical conditions.
Just Travel Cover is listed on the MoneyHelper Travel Insurance Directory and the BIBA Travel Medical Directory. Both directories list FCA-regulated providers with experience in arranging cover for people with medical conditions.
If you have a serious or complex medical condition, have been declined cover, been offered cover that excludes your condition, or found the price particularly high, you may want to look at other providers on those directories. They're free to use, though being listed doesn't guarantee a provider can offer you cover.
MoneyHelper Travel Insurance Directory: https://www.moneyhelper.org.uk/en/everyday-money/insurance/travel-insurance-directory?source=mas
BIBA Travel Medical Directory: https://www.biba.org.uk/find-insurance/travel-medical-conditions/ or call 0370 950 1790
What our customers say
Independent reviews collected by Trustpilot.
When paperwork came through the post I didn't understand the paperwork so I phoned and spoke to a lovely lady she took me through the paperwork and did everything over the phone with she was very nice polite patient with me and really helpful i really enjoyed my experience
I find Mark Bates Ltd easy to deal with .Most times I call.I don’t have to queue for someone to talk to me.Their prices are very competitive and suit all my needs.Representatives are very friendly and knowledgeable it’s makes me feel comfortable knowing my insurance is in good hands.
Great customer service i even told my friends about Mark bates
Calm amd precise manner you handle the information for the year and it's cover
Excellent service staff polite price just right
Great peace of mind knowing the insurance is there
At 86 not clever with new technology but this company so kind , patient and understanding. At a price I can afford. Thankyou
Very good very happy for all the help with my mobility scooter insurance.
Easy to renew my policy.
A good product for peace of mind
Took out mobility scooter insurance. Very easy and straightforward process with reasonable price. After experiencing delay with additional equipment for scooter which meant that I couldn’t use it for awhile, have been given two weeks of free insurance. Helpful, efficient and polite member of staff on the phone.
great service and price
Very good value
Very helpful
The staff are friendly, knowledgeable and efficient. Always happy to answer any questions and advise.
Price is ok , never needed to use the service yet , staff when ever I’ve phoned seem polite and professional
An efficient and thoughtful reaction to the report of a deceased policy holder.
Great insurance company
Very helpful and quick to respond to any questions .