Powerchair Insurance

Protect your powered wheelchair with Mark Bates Ltd. Our powered wheelchair insurance covers accidental damage, punctures and a breakdown service.
Get a quote
Or call 01476 512190
Rated Excellent
TrustScore4.822,442 reviews on Trustpilot

Comprehensive Cover for Your Powered Wheelchair

For complete peace of mind, combine this with our Powerchair Warranty to make sure you’re covered for mechanical and electrical breakdown.

Public Liability

Covering claims against you if you have accidentally injured someone or damaged their property.

24/7 National Breakdown Recovery

24/7 breakdown recovery is included as standard, to get you and your equipment home safely.

Accidental Damage

Repairs after an accident, theft or vandalism, so you're back up and running quickly.

Worldwide Travel

See more of the world with ease, because you can take your own equipment with you while you travel.

Temporary Hire

Hire equipment to keep you independent during repairs.

Puncture Cover

Upgrade to our Plus policy to be covered for punctures to your tyres.

Get A Quick Quote

You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
£
* denotes a mandatory field.
Manage all of your insurance with Insura App?
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a question?

Speak to one of our UK-based customer service advisers.

Welcome To The Premier Club

Every policyholder gets free access to The Premier Club, with discounts on big high street and online brands and money off days out.

What our customers say

Independent reviews collected by Trustpilot.

It gives peace of mind if and when you need it.

DDonna Walker
Oct 1, 2026

When paperwork came through the post I didn't understand the paperwork so I phoned and spoke to a lovely lady she took me through the paperwork and did everything over the phone with she was very nice polite patient with me and really helpful i really enjoyed my experience

MMISS L BAMFORD
Oct 1, 2026

I find Mark Bates Ltd easy to deal with .Most times I call.I don’t have to queue for someone to talk to me.Their prices are very competitive and suit all my needs.Representatives are very friendly and knowledgeable it’s makes me feel comfortable knowing my insurance is in good hands.

GGeorge
Oct 1, 2026

Great customer service i even told my friends about Mark bates

MMiss Pauline Jackson
Oct 1, 2026

Calm amd precise manner you handle the information for the year and it's cover

MMrs Michele Jean Collington
Oct 1, 2026

Excellent service staff polite price just right

MMRSBRENDASNAPE
Oct 1, 2026

Great peace of mind knowing the insurance is there

SSocial Support Suffolk
Oct 1, 2026

At 86 not clever with new technology but this company so kind , patient and understanding. At a price I can afford. Thankyou

MMrs Brooks
Oct 1, 2026

Very good very happy for all the help with my mobility scooter insurance.

SSusan Mitchell
Sep 30, 2026

Easy to renew my policy.

MMrs Molly Bennetto
Sep 30, 2026

A good product for peace of mind

BBrian Collins
Sep 30, 2026

Took out mobility scooter insurance. Very easy and straightforward process with reasonable price. After experiencing delay with additional equipment for scooter which meant that I couldn’t use it for awhile, have been given two weeks of free insurance. Helpful, efficient and polite member of staff on the phone.

DDolly Sam
Sep 30, 2026

great service and price

SSAJJAD
Sep 30, 2026

Very good value

SSteve
Sep 30, 2026

Very helpful

MMs Deirdre Seldon
Sep 30, 2026

The staff are friendly, knowledgeable and efficient. Always happy to answer any questions and advise.

MMrs. Cookson
Sep 30, 2026

Price is ok , never needed to use the service yet , staff when ever I’ve phoned seem polite and professional

PPamb05
Sep 30, 2026

An efficient and thoughtful reaction to the report of a deceased policy holder.

ccustomer
Sep 30, 2026

Great insurance company

CChristopher Cobley
Sep 30, 2026

Very helpful and quick to respond to any questions .

AAndrea Rew
Sep 30, 2026

FAQ

No. The free month costs nothing and you're under no obligation to continue. The offer is available once per piece of equipment.

You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).

Our Insurance Plus cover comes with all the benefits of our standard cover and the following additional benefits:

Full Breakdown Recovery - Your cover extends to recovery if you get a puncture or your battery fails.

Puncture Repair - covers the cost of repairing a puncture to any tyre fixed to your mobility equipment.

Any Driver - covers any person driving your equipment with your permission.

Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.

No. Each policy comes with its benefits built in, so there are no add-ons to choose and pay for separately.

Yes. Paying monthly by Direct Debit adds a £10 admin charge, spread across your instalments.

The easiest way to start a claim is to download Insura App so you can be kept up to date on your claims journey.

You can also call our UK based claims team on 01476 514471 or email claims@markbatesltd.com, and we'll take it from there.