Home Help Insurance

Employers' liability, public liability and financial loss cover for anyone who employs a cleaner, nanny or other help at home. No excess on claims.
Get a quote
Or call 01476 514476
Rated Excellent
TrustScore4.822,442 reviews on Trustpilot

The policy provides a unique range of covers that are highly desirable to protect your position as an employer of individuals whilst in the course of their employment by you.

Public Liability

Covers claims if someone is injured, or their property damaged, while your employee is working for you.

Employers' Liability

In the event that your employee suffers injury or illness whilst working for you.

Personal Accident

Provides financial protection and peace of mind in the event you suffer an accident that results in injury.

Financial Loss

Protecting you against financial loss following the actions of your employee, including theft and fraudulent use of your debit or credit cards.

Employment Support

Employment and HR advice from ILG Support, available 24 hours a day 7 days a week through a variety of means

Get A Quick Quote

You will need the following information
Your address.
A contact email.
Your date of birth.
Number of people you employ.
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a question?

Speak to one of our UK-based customer service advisers.

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Still need more information? Please call us on 01476 514476

Policyholders save 25% on childcare searches

Army of Nannies is a nanny-finding platform that connects families with local full-time, part-time, and ad hoc childcarers. It's free to start a search, and families only need to pay a membership fee when they have made connections they wish to progress.

Apply code MARKBATES25 at checkout to secure 25% off their weekly, monthly or 3-monthly membership packages.

Policyholders save 25% on childcare searches

What our customers say

Independent reviews collected by Trustpilot.

It gives peace of mind if and when you need it.

DDonna Walker
Oct 1, 2026

When paperwork came through the post I didn't understand the paperwork so I phoned and spoke to a lovely lady she took me through the paperwork and did everything over the phone with she was very nice polite patient with me and really helpful i really enjoyed my experience

MMISS L BAMFORD
Oct 1, 2026

I find Mark Bates Ltd easy to deal with .Most times I call.I don’t have to queue for someone to talk to me.Their prices are very competitive and suit all my needs.Representatives are very friendly and knowledgeable it’s makes me feel comfortable knowing my insurance is in good hands.

GGeorge
Oct 1, 2026

Great customer service i even told my friends about Mark bates

MMiss Pauline Jackson
Oct 1, 2026

Calm amd precise manner you handle the information for the year and it's cover

MMrs Michele Jean Collington
Oct 1, 2026

Excellent service staff polite price just right

MMRSBRENDASNAPE
Oct 1, 2026

Great peace of mind knowing the insurance is there

SSocial Support Suffolk
Oct 1, 2026

At 86 not clever with new technology but this company so kind , patient and understanding. At a price I can afford. Thankyou

MMrs Brooks
Oct 1, 2026

Very good very happy for all the help with my mobility scooter insurance.

SSusan Mitchell
Sep 30, 2026

Easy to renew my policy.

MMrs Molly Bennetto
Sep 30, 2026

A good product for peace of mind

BBrian Collins
Sep 30, 2026

Took out mobility scooter insurance. Very easy and straightforward process with reasonable price. After experiencing delay with additional equipment for scooter which meant that I couldn’t use it for awhile, have been given two weeks of free insurance. Helpful, efficient and polite member of staff on the phone.

DDolly Sam
Sep 30, 2026

great service and price

SSAJJAD
Sep 30, 2026

Very good value

SSteve
Sep 30, 2026

Very helpful

MMs Deirdre Seldon
Sep 30, 2026

The staff are friendly, knowledgeable and efficient. Always happy to answer any questions and advise.

MMrs. Cookson
Sep 30, 2026

Price is ok , never needed to use the service yet , staff when ever I’ve phoned seem polite and professional

PPamb05
Sep 30, 2026

An efficient and thoughtful reaction to the report of a deceased policy holder.

ccustomer
Sep 30, 2026

Great insurance company

CChristopher Cobley
Sep 30, 2026

Very helpful and quick to respond to any questions .

AAndrea Rew
Sep 30, 2026

FAQ

12 months – you will receive an email from us prior to the expiry of cover offering renewal for a further 12 month period.

You can buy online if you employ five people or fewer. If you employ more, call or email us to apply.

No, provided that the activity is undertaken whilst working for you in a personal capacity in connection with your domestic arrangements.

No – you will not be asked to contribute towards any claim under the policy.

Yes. Our policy covers the nanny for up to 120 days of travel outside the UK per policy year when travelling with the family, except in the United States and Canada.