It gives peace of mind if and when you need it.
Kitchen Appliance Cover
Cover up to 10 appliances on one policy for breakdown and accidental damage. Call-out, parts and labour included. From £8 a month for one appliance.
Or call 01476513781
Rated Excellent
TrustScore4.8
This policy protects homeowners and renters against unexpected repair costs. You can cover up to 10 kitchen appliances on a single plan, keeping your home running smoothly.
Mechanical & Electrical Breakdown
We cover the cost of repairs if your appliance stops working due to an internal fault. Whether it is a washing machine that won't spin or a fridge that won't cool, we cover the call-out, parts, and labour to get it running again.
Accidental Damage
This includes protection against unforeseen mishaps that result in your appliance failing to work. If an accident causes physical damage that stops the machine from functioning, we are here to help fix the problem.
Call-out, Parts & Labour Included
You won't face unexpected bills when things go wrong. Your policy covers the full cost of the engineer's call-out, the labour required to fix the issue, and the replacement parts needed to complete the repair.
Multi-Appliance Cover
Simplify your home protection by covering up to 10 household appliances on a single policy. Instead of juggling multiple warranties for your dishwasher, cooker, and freezer, you can protect them all in one convenient place.
Trusted Repair Network
We get you back to normal quickly by using a network of vetted, professional repair agents. This includes specialists like Whirlpool, Beko, and Service Power, ensuring your repairs are carried out by experts.
UK-Based Claims Team
Our dedicated team is based in the UK to support you when you need it most. From the moment you report a fault, we manage the entire process for you, liaising directly with repairers to ensure a smooth resolution.
Get A Quick Quote
You will need the following information
Number of appliances
Appliance age
Appliance value
Your postcode
* denotes a mandatory field.
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Still need more information? Please call us on 01476513781
Why Mark Bates Ltd?
Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.
Rated by our customers
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
A UK team, start to finish
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Cover built for how you live
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
What our customers say
Independent reviews collected by Trustpilot.
When paperwork came through the post I didn't understand the paperwork so I phoned and spoke to a lovely lady she took me through the paperwork and did everything over the phone with she was very nice polite patient with me and really helpful i really enjoyed my experience
I find Mark Bates Ltd easy to deal with .Most times I call.I don’t have to queue for someone to talk to me.Their prices are very competitive and suit all my needs.Representatives are very friendly and knowledgeable it’s makes me feel comfortable knowing my insurance is in good hands.
Great customer service i even told my friends about Mark bates
Calm amd precise manner you handle the information for the year and it's cover
Excellent service staff polite price just right
Great peace of mind knowing the insurance is there
At 86 not clever with new technology but this company so kind , patient and understanding. At a price I can afford. Thankyou
Very good very happy for all the help with my mobility scooter insurance.
Easy to renew my policy.
A good product for peace of mind
Took out mobility scooter insurance. Very easy and straightforward process with reasonable price. After experiencing delay with additional equipment for scooter which meant that I couldn’t use it for awhile, have been given two weeks of free insurance. Helpful, efficient and polite member of staff on the phone.
great service and price
Very good value
Very helpful
The staff are friendly, knowledgeable and efficient. Always happy to answer any questions and advise.
Price is ok , never needed to use the service yet , staff when ever I’ve phoned seem polite and professional
An efficient and thoughtful reaction to the report of a deceased policy holder.
Great insurance company
Very helpful and quick to respond to any questions .
FAQ
It covers the cost of repairing your appliances if they break down with a mechanical or electrical fault, or stop working after accidental damage. Call-out, labour and parts are included.
Yes, you can cover between one and ten kitchen appliances on a single breakdown policy. Multi-appliance cover is often more cost-effective than buying individual extended warranties. You can mix and match items, including washing machines, dishwashers, tumble dryers, and fridge freezers.
Yes, appliances must be under ten years old when you first take out the policy. We cannot offer new cover for equipment older than ten years. If an insured item reaches ten years of age during your policy term, it will be flagged and removed at your next renewal.
Prices start from just £8.00 per month for a single appliance. The total cost depends on how many items you insure. For example, covering multiple appliances typically reduces the "per item" cost, offering better value than single-item warranties.
Most standard domestic appliance brands are covered. However, we do not cover any equipment used for commercial purposes. Additionally, the value of each appliance must be no more than £500, or £1,000 for American Fridge Freezers.
Yes, if you own the appliances. If they belong to your landlord, repairs are usually the landlord's responsibility.
We use a network of vetted, UK-based professional repairers. This includes manufacturer-approved agents and national specialists like Whirlpool, Beko, and Service Power, ensuring your appliance is fixed by a qualified expert.
Domestic appliance breakdown insurance, othersie know as Kitchen Appliance Cover is a policy that covers the cost of repairing or replacing your household appliances if they suffer a mechanical or electrical fault. It protects you from unexpected bills by covering call-out charges, labour, and parts for essential items like washing machines, fridges, and cookers.
Yes. Accidental damage is included as standard, so if you damage an appliance and it stops working, for example by snapping a door handle or damaging a seal, the repair is covered.
Yes, all call-out fees, labour costs, and replacement parts are fully included. There are no hidden charges for the engineer’s visit, ensuring you won't face unexpected bills when you make a valid claim.