It gives peace of mind if and when you need it.
Pet Insurance
Pet insurance for dogs, cats and rabbits arranged with Everypaw, with vet fee cover, 24/7 vet advice through Petcall and multi-pet discounts.
Rated Excellent
TrustScore4.8
Pet insurance through Everypaw.
We've partnered with Everypaw to offer cover for dogs, cats and rabbits.
Vets Fees
Choose the level of vet fee cover that suits your pet and your budget.
24 Hour Access to A Vet
Petcall will provide you with unlimited 24/7 access to UK vet nurses and vets.
Ultra-low Excess
Excess per claim can be as low as £80, so you can rest assured your pet receives the care they need.
Manage your policy online in the Pet Portal
You'll never lose your paperwork again as you can access information whenever you need.
Dental Treatment
They will be able to keep chomping away with required dental work included.
Insure multiple pets for a multi-pet discount
Make sure all your pack gets the protection they need and you'll get some added discount.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
What our customers say
Independent reviews collected by Trustpilot.
When paperwork came through the post I didn't understand the paperwork so I phoned and spoke to a lovely lady she took me through the paperwork and did everything over the phone with she was very nice polite patient with me and really helpful i really enjoyed my experience
I find Mark Bates Ltd easy to deal with .Most times I call.I don’t have to queue for someone to talk to me.Their prices are very competitive and suit all my needs.Representatives are very friendly and knowledgeable it’s makes me feel comfortable knowing my insurance is in good hands.
Great customer service i even told my friends about Mark bates
Calm amd precise manner you handle the information for the year and it's cover
Excellent service staff polite price just right
Great peace of mind knowing the insurance is there
At 86 not clever with new technology but this company so kind , patient and understanding. At a price I can afford. Thankyou
Very good very happy for all the help with my mobility scooter insurance.
Easy to renew my policy.
A good product for peace of mind
Took out mobility scooter insurance. Very easy and straightforward process with reasonable price. After experiencing delay with additional equipment for scooter which meant that I couldn’t use it for awhile, have been given two weeks of free insurance. Helpful, efficient and polite member of staff on the phone.
great service and price
Very good value
Very helpful
The staff are friendly, knowledgeable and efficient. Always happy to answer any questions and advise.
Price is ok , never needed to use the service yet , staff when ever I’ve phoned seem polite and professional
An efficient and thoughtful reaction to the report of a deceased policy holder.
Great insurance company
Very helpful and quick to respond to any questions .
FAQ
The price depends on your pet's species, breed and age, and where you live. Premiums usually rise as pets get older and more likely to need treatment, so think about the cost now and in future years.
Pet insurance covers vet fees for illness and injury, including medication and surgery, up to your policy limit. Everypaw policies include complementary therapy such as physiotherapy and dental cover within the vet fee limit
Not straight away. Accidents and poisoning are covered after 3 days and illness after 14 days. Anything that starts in those periods isn't covered
Everypaw doesn't cover pre-existing conditions. That means any condition, symptom, illness or injury your pet had before the policy started, including anything discussed with a vet, even if no treatment was given.