It gives peace of mind if and when you need it.
Specialist Nanny Insurance designed for childcare professionals, covering you for up to 6 children. Includes Public Liability, Personal Accident, and Legal Expenses as standard to meet professional requirements.
Protection against claims if you accidentally injure someone or damage their property while working as a nanny.
Cover for your legal costs relating to employment disputes, ensuring you have professional support when you need it.
Provides financial protection and peace of mind in the event you suffer an accident that results in injury.
Covers the cost of repair or replacement for your possessions, or your employer’s possessions, if they are accidentally damaged.
No complicated forms to fill in. Our UK-based team is on hand to process your claim and answer any questions directly.
Unlimited access to a dedicated helpline for advice on legal matters, tax affairs, and health and safety queries.
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
Independent reviews collected by Trustpilot.
It gives peace of mind if and when you need it.
When paperwork came through the post I didn't understand the paperwork so I phoned and spoke to a lovely lady she took me through the paperwork and did everything over the phone with she was very nice polite patient with me and really helpful i really enjoyed my experience
I find Mark Bates Ltd easy to deal with .Most times I call.I don’t have to queue for someone to talk to me.Their prices are very competitive and suit all my needs.Representatives are very friendly and knowledgeable it’s makes me feel comfortable knowing my insurance is in good hands.
Great customer service i even told my friends about Mark bates
Calm amd precise manner you handle the information for the year and it's cover
Excellent service staff polite price just right
Great peace of mind knowing the insurance is there
At 86 not clever with new technology but this company so kind , patient and understanding. At a price I can afford. Thankyou
Very good very happy for all the help with my mobility scooter insurance.
Easy to renew my policy.
A good product for peace of mind
Took out mobility scooter insurance. Very easy and straightforward process with reasonable price. After experiencing delay with additional equipment for scooter which meant that I couldn’t use it for awhile, have been given two weeks of free insurance. Helpful, efficient and polite member of staff on the phone.
great service and price
Very good value
Very helpful
The staff are friendly, knowledgeable and efficient. Always happy to answer any questions and advise.
Price is ok , never needed to use the service yet , staff when ever I’ve phoned seem polite and professional
An efficient and thoughtful reaction to the report of a deceased policy holder.
Great insurance company
Very helpful and quick to respond to any questions .
12 months – you will receive an email from us prior to the expiry of cover offering renewal for a further 12 month period.
There is no excess to pay on Public Liability or Personal Accident claims. You only contribute the first part of a claim if it relates to Personal Possessions.
The policy covers you to look after up to 6 children at any one time.
There is no need to fill out complicated forms. simply call our claims team on 01476 514476 and we will guide you through the process.
Yes, most professional nannies require public liability cover. It protects you if a child is injured or you accidentally damage property in your care. It is also frequently required by employment contracts and for Ofsted registration.
Yes, holding Public Liability Insurance is a key requirement for nannies on the Ofsted Voluntary Childcare Register. Our policy is designed to meet these professional standards.
The policy runs for 12 months. We will email you before the expiry date to invite you to renew for another year.