It gives peace of mind if and when you need it.
Home Insurance
Protect your home and contents with comprehensive home insurance from Mark Bates Ltd. Up to £500,000 for buildings cover and £100,000 for contents.
Or call 01476 513781
Rated Excellent
TrustScore4.8
Complete Buildings & Contents Insurance Cover
Add Home Emergency Cover for help with sudden problems such as a burst pipe or boiler breakdown
Up to 30% No Claims Discount
If you have been claim free for 3 or more years a 30% discount will apply.
No Hidden Admin Fees
If you need to make a change to your policy we won’t sting you with any admin fees.
Not Just Bricks And Mortar
Extend your policy to cover trees, plants, your lawn and even fixed mobility aids.
Cover To Suit You
Tailor your cover up to £500,000 for buildings cover and £100,000 for contents.
New for Old Cover
If an item cannot be repaired, we'll replace it with a new one.
Buy and Manage Your Policy Online
Simple online application with the ability to manage your policies.
Get A Quick Quote
You will need the following information
How old is your home
Total number of bedrooms
type of ownership
* denotes a mandatory field.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Downloads
Still need more information? Please call us on 01476 513781
Why Mark Bates Ltd
We've specialised in insurance for older and disabled customers since 1994. Our own team in Grantham handles everything, from your first quote to your claim.
Rated by our customers
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
A UK team, start to finish
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Cover built for how you live
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
What our customers say
Independent reviews collected by Trustpilot.
When paperwork came through the post I didn't understand the paperwork so I phoned and spoke to a lovely lady she took me through the paperwork and did everything over the phone with she was very nice polite patient with me and really helpful i really enjoyed my experience
I find Mark Bates Ltd easy to deal with .Most times I call.I don’t have to queue for someone to talk to me.Their prices are very competitive and suit all my needs.Representatives are very friendly and knowledgeable it’s makes me feel comfortable knowing my insurance is in good hands.
Great customer service i even told my friends about Mark bates
Calm amd precise manner you handle the information for the year and it's cover
Excellent service staff polite price just right
Great peace of mind knowing the insurance is there
At 86 not clever with new technology but this company so kind , patient and understanding. At a price I can afford. Thankyou
Very good very happy for all the help with my mobility scooter insurance.
Easy to renew my policy.
A good product for peace of mind
Took out mobility scooter insurance. Very easy and straightforward process with reasonable price. After experiencing delay with additional equipment for scooter which meant that I couldn’t use it for awhile, have been given two weeks of free insurance. Helpful, efficient and polite member of staff on the phone.
great service and price
Very good value
Very helpful
The staff are friendly, knowledgeable and efficient. Always happy to answer any questions and advise.
Price is ok , never needed to use the service yet , staff when ever I’ve phoned seem polite and professional
An efficient and thoughtful reaction to the report of a deceased policy holder.
Great insurance company
Very helpful and quick to respond to any questions .
FAQ
Valuables are classed as jewellery, watches, gold, silver, precious metals, gemstones, furs, pictures, curios and other works of art and stamp, coin and medal collections.
Yes, as contents, when it's in your home.
No, this is only available in addition to home contents cover.
Yes, accidental damage is automatically included.
The compulsory excess for buildings cover is £100, rising to £1,000 for subsidence, heave or landslip.
Cover is provided under this policy for accidental damage to underground services and drain covers at the home for which you are legally liable.
Yes, other than caused by felling or lopping.
If an item can't be repaired, it's replaced with a new one, with no deduction for wear and tear