It gives peace of mind if and when you need it.
Covering claims against you if you have accidentally injured someone or damaged their property with your equipment.
24/7 breakdown recovery is included as standard, to get you and your equipment home safely.
Repairs after an accident, theft or vandalism, so you're back up and running quickly.
Hire equipment to keep you independent during repairs.
See more of the world with ease, because you can take your own equipment with you while you travel.
No complicated forms to fill in. Our UK-based team is on hand to process your claim and answer any questions directly.
Need to manage your policy, add a new one or make changes?
Use our customer portal.
A cabin car is a mobility scooter with a fixed enclosure: doors, windows and a roof, and on some models heating, wipers and lights. Cabin cars are larger and heavier than open scooters, so they need cover written for them.
A "cabin car" in relation to a mobility scooter typically refers to a type of scooter that provides a higher level of weather protection and comfort compared to standard open-frame mobility scooters.
A cabin car is designed to be used outdoors and provides a fully enclosed cabin or compartment for the user. This enclosure often includes features like doors, windows, a roof, and sometimes heating or air conditioning. Some models even have windshield wipers and headlights, making them suitable for a wider range of weather conditions.
The purpose of a cabin car is to allow individuals with mobility challenges to travel more comfortably and independently, even in adverse weather conditions. They are particularly useful for individuals who rely on mobility scooters as their primary mode of transportation.
We've specialised in insurance for older and disabled customers since 1994. Our own team in Grantham handles everything, from your first quote to your claim.
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
Independent reviews collected by Trustpilot.
It gives peace of mind if and when you need it.
When paperwork came through the post I didn't understand the paperwork so I phoned and spoke to a lovely lady she took me through the paperwork and did everything over the phone with she was very nice polite patient with me and really helpful i really enjoyed my experience
I find Mark Bates Ltd easy to deal with .Most times I call.I don’t have to queue for someone to talk to me.Their prices are very competitive and suit all my needs.Representatives are very friendly and knowledgeable it’s makes me feel comfortable knowing my insurance is in good hands.
Great customer service i even told my friends about Mark bates
Calm amd precise manner you handle the information for the year and it's cover
Excellent service staff polite price just right
Great peace of mind knowing the insurance is there
At 86 not clever with new technology but this company so kind , patient and understanding. At a price I can afford. Thankyou
Very good very happy for all the help with my mobility scooter insurance.
Easy to renew my policy.
A good product for peace of mind
Took out mobility scooter insurance. Very easy and straightforward process with reasonable price. After experiencing delay with additional equipment for scooter which meant that I couldn’t use it for awhile, have been given two weeks of free insurance. Helpful, efficient and polite member of staff on the phone.
great service and price
Very good value
Very helpful
The staff are friendly, knowledgeable and efficient. Always happy to answer any questions and advise.
Price is ok , never needed to use the service yet , staff when ever I’ve phoned seem polite and professional
An efficient and thoughtful reaction to the report of a deceased policy holder.
Great insurance company
Very helpful and quick to respond to any questions .
To make a claim you need to contact us on 01476 514471 or email: claims@markbatesltd.com.
Each policy offers a full 12 months cover from the date of commencement. We will notify you by email and call you a week before your policy is due to renew and offer renewal terms.