It gives peace of mind if and when you need it.
In Home Warranty
Breakdown warranty for riser chairs, beds, hoists and stairlifts with accidental damage included from day one. Parts, call-out and labour covered.
Or call 01476 512190
Rated Excellent
TrustScore4.8
For Riser Chairs, Beds, Hoists & Stairlifts
Accidental damage cover is included from day one
Mechanical & Electrical Breakdown
No large repair bills here. If your product stops working through no fault of your own.
Full Cost Of Repair
The policy covers parts, call-out and labour to get you going again.
Flexible Payment Terms
Spread the cost over the year with monthly payments.
New for Old
If your product is less than three years old we’ll replace it with a new one if it is beyond repair.
Hassle Free Claims
No complicated forms to fill in. Our UK-based team is on hand to process your claim and answer any questions directly.
Accidental Damage
Protecting your equipment from day one against user error and incidents out of your control.
Get A Quick Quote
You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
* denotes a mandatory field.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Downloads
Still need more information? Please call us on 01476 512190
Got A Manufacturer Warranty?
You can add accidental damage cover alongside your manufacturer warranty. It covers the full cost of the repair, including parts, call-out and labour.
For more information call us on
01476 512190
What our customers say
Independent reviews collected by Trustpilot.
When paperwork came through the post I didn't understand the paperwork so I phoned and spoke to a lovely lady she took me through the paperwork and did everything over the phone with she was very nice polite patient with me and really helpful i really enjoyed my experience
I find Mark Bates Ltd easy to deal with .Most times I call.I don’t have to queue for someone to talk to me.Their prices are very competitive and suit all my needs.Representatives are very friendly and knowledgeable it’s makes me feel comfortable knowing my insurance is in good hands.
Great customer service i even told my friends about Mark bates
Calm amd precise manner you handle the information for the year and it's cover
Excellent service staff polite price just right
Great peace of mind knowing the insurance is there
At 86 not clever with new technology but this company so kind , patient and understanding. At a price I can afford. Thankyou
Very good very happy for all the help with my mobility scooter insurance.
Easy to renew my policy.
A good product for peace of mind
Took out mobility scooter insurance. Very easy and straightforward process with reasonable price. After experiencing delay with additional equipment for scooter which meant that I couldn’t use it for awhile, have been given two weeks of free insurance. Helpful, efficient and polite member of staff on the phone.
great service and price
Very good value
Very helpful
The staff are friendly, knowledgeable and efficient. Always happy to answer any questions and advise.
Price is ok , never needed to use the service yet , staff when ever I’ve phoned seem polite and professional
An efficient and thoughtful reaction to the report of a deceased policy holder.
Great insurance company
Very helpful and quick to respond to any questions .
FAQ
The easiest way to start a claim is to download Insura App so you can be kept up to date on your claims journey.
You can also call our UK based claims team on 01476 514471 or email claims@markbatesltd.com, and we'll take it from there.
Yes, accidental damage is automatically included.
If your equipment is under three years old and can't be repaired, it's replaced with a new equivalent.
Pay in full by debit or credit card, cheque, postal order or bank transfer (BACS). To pay monthly, call one of our advisers.