It gives peace of mind if and when you need it.
Rollator Insurance
Insurance for your rollator or walker covering accidental damage, theft, vandalism and public liability, with new for old replacement up to 2 years.
Or call 01476 512190
Rated Excellent
TrustScore4.8
Rollator Insurance Coverage
Rollators and walkers keep you moving, so we've built a policy around them.
24/7 National Breakdown Recovery
Specialist 24/7 breakdown recovery to get you, your equipment and an attendant home if you're stranded.
Accidental Damage
Repair of your pride and joy following an accident, theft or vandalism so you will be up and about in no time.
No Excess
There's no excess to pay on a claim, whoever is at fault.
Public Liability
Covering claims against you if you have accidentally injured someone or damaged their property.
Temporary Hire
You’ll never stop moving with the hire equipment needed to keep you independent whilst yours is being repaired.
New For Old
You won’t get left behind. If your product is less than two years old we’ll replace it with a new version if it is beyond repair.
Get A Quick Quote
You will need the following information
Age of your Rollator
Manufacturer of your Rollator
Purchase price.
Place of purchase.
* denotes a mandatory field.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Downloads
Still need more information? Please call us on 01476 512190
Why Mark Bates Ltd
We've specialised in insurance for older and disabled customers since 1994. Our own team in Grantham handles everything, from your first quote to your claim.
Rated by our customers
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
A UK team, start to finish
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Cover built for how you live
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
What our customers say
Independent reviews collected by Trustpilot.
When paperwork came through the post I didn't understand the paperwork so I phoned and spoke to a lovely lady she took me through the paperwork and did everything over the phone with she was very nice polite patient with me and really helpful i really enjoyed my experience
I find Mark Bates Ltd easy to deal with .Most times I call.I don’t have to queue for someone to talk to me.Their prices are very competitive and suit all my needs.Representatives are very friendly and knowledgeable it’s makes me feel comfortable knowing my insurance is in good hands.
Great customer service i even told my friends about Mark bates
Calm amd precise manner you handle the information for the year and it's cover
Excellent service staff polite price just right
Great peace of mind knowing the insurance is there
At 86 not clever with new technology but this company so kind , patient and understanding. At a price I can afford. Thankyou
Very good very happy for all the help with my mobility scooter insurance.
Easy to renew my policy.
A good product for peace of mind
Took out mobility scooter insurance. Very easy and straightforward process with reasonable price. After experiencing delay with additional equipment for scooter which meant that I couldn’t use it for awhile, have been given two weeks of free insurance. Helpful, efficient and polite member of staff on the phone.
great service and price
Very good value
Very helpful
The staff are friendly, knowledgeable and efficient. Always happy to answer any questions and advise.
Price is ok , never needed to use the service yet , staff when ever I’ve phoned seem polite and professional
An efficient and thoughtful reaction to the report of a deceased policy holder.
Great insurance company
Very helpful and quick to respond to any questions .
FAQ
You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).
Yes. If you damage property or injure someone when using your wheelchair and they claim against you, you're covered up to £2 million public liability.
Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK. We also offer 90 days worldwide cover (terms and conditions apply).
Unfortunately, we are unable to provide cover for multiple users of the equipment.