It gives peace of mind if and when you need it.
Private GP Service
24/7 phone and video access to NHS-registered GPs through BHSF, with private prescriptions delivered to your door. £5 a month, cancel any time.
Or call 01476 850722
Rated Excellent
TrustScore4.8
Private GP with 24/7 Access
This service is provided by BHSF, which has more than 150 years' experience. Consultations are with GPs registered with the NHS.
24/7 Telephone Helpline
The service offers round-the-clock support from an experienced GP. The freephone helpline has no limit on call length or number of calls.
Electronic Private Prescriptions
The available doctors can issue private prescriptions that can be delivered by an online pharmacy to your home or workplace.
Video Consultations
Face-to-face appointments with a doctor can offer more in-depth advice. Booked initially via telephone, video consultations are available seven days a week.
Medical Information Database
You will also have access to a comprehensive health, disease, lifestyle and travel database with up to date information on more than 1,000 topics.
How Does It Benefit You?
Convenience
Speak to a GP at any time of the day or night, either on the telephone or video call, from wherever you are in the world.
Choice
The option to speak over the telephone or use the video consultation service.
Quality
All the doctors are GMC-registered, licensed and fit to practise. Issues of all sizes can be discussed in confidence with a doctor.
How Does It Work?
Simply call the 24/7 helpline, where you can speak to an experienced member of the customer service team who will book either a telephone or video consultation with a GP at a convenient time. One of the doctors will call you back at the appointed time, and the consultation begins with no time limit, you can speak to a clinician for as long as necessary about any concerns or symptoms.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
What our customers say
Independent reviews collected by Trustpilot.
When paperwork came through the post I didn't understand the paperwork so I phoned and spoke to a lovely lady she took me through the paperwork and did everything over the phone with she was very nice polite patient with me and really helpful i really enjoyed my experience
I find Mark Bates Ltd easy to deal with .Most times I call.I don’t have to queue for someone to talk to me.Their prices are very competitive and suit all my needs.Representatives are very friendly and knowledgeable it’s makes me feel comfortable knowing my insurance is in good hands.
Great customer service i even told my friends about Mark bates
Calm amd precise manner you handle the information for the year and it's cover
Excellent service staff polite price just right
Great peace of mind knowing the insurance is there
At 86 not clever with new technology but this company so kind , patient and understanding. At a price I can afford. Thankyou
Very good very happy for all the help with my mobility scooter insurance.
Easy to renew my policy.
A good product for peace of mind
Took out mobility scooter insurance. Very easy and straightforward process with reasonable price. After experiencing delay with additional equipment for scooter which meant that I couldn’t use it for awhile, have been given two weeks of free insurance. Helpful, efficient and polite member of staff on the phone.
great service and price
Very good value
Very helpful
The staff are friendly, knowledgeable and efficient. Always happy to answer any questions and advise.
Price is ok , never needed to use the service yet , staff when ever I’ve phoned seem polite and professional
An efficient and thoughtful reaction to the report of a deceased policy holder.
Great insurance company
Very helpful and quick to respond to any questions .