It gives peace of mind if and when you need it.
Cover for your static caravan, its contents and your liability as an owner.
Repair or replacement of your caravan or contents following an accident including storm, flood, fire and theft.
Covers claims against you if someone is injured, or their property is damaged, in connection with your caravan
We will replace locks in your doors, windows and even your alarm following loss or theft of keys.
Cover includes your valuable extras such as verandas, decking, gates, steps and storage units.
Protection from expensive legal proceedings that arise in connection with your occupation and use of the caravan.
Optional cover extension to replace your static caravan with a new version if it is beyond repair.
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Independent reviews collected by Trustpilot.
It gives peace of mind if and when you need it.
When paperwork came through the post I didn't understand the paperwork so I phoned and spoke to a lovely lady she took me through the paperwork and did everything over the phone with she was very nice polite patient with me and really helpful i really enjoyed my experience
I find Mark Bates Ltd easy to deal with .Most times I call.I don’t have to queue for someone to talk to me.Their prices are very competitive and suit all my needs.Representatives are very friendly and knowledgeable it’s makes me feel comfortable knowing my insurance is in good hands.
Great customer service i even told my friends about Mark bates
Calm amd precise manner you handle the information for the year and it's cover
Excellent service staff polite price just right
Great peace of mind knowing the insurance is there
At 86 not clever with new technology but this company so kind , patient and understanding. At a price I can afford. Thankyou
Very good very happy for all the help with my mobility scooter insurance.
Easy to renew my policy.
A good product for peace of mind
Took out mobility scooter insurance. Very easy and straightforward process with reasonable price. After experiencing delay with additional equipment for scooter which meant that I couldn’t use it for awhile, have been given two weeks of free insurance. Helpful, efficient and polite member of staff on the phone.
great service and price
Very good value
Very helpful
The staff are friendly, knowledgeable and efficient. Always happy to answer any questions and advise.
Price is ok , never needed to use the service yet , staff when ever I’ve phoned seem polite and professional
An efficient and thoughtful reaction to the report of a deceased policy holder.
Great insurance company
Very helpful and quick to respond to any questions .
You can add these optional covers: caravan equipment such as fridges, gas bottles, steps, balconies, batteries and generators; contents and personal effects, with a £500 single item limit; and new for old replacement of your caravan.
Pay in full by debit or credit card, cheque, postal order or bank transfer (BACS). To pay monthly, call one of our advisers.
The water intake to the caravan must be turned off at the mains stopcock. All taps and showers should be turned off and left open, plugholes left unobstructed, toilets flushed and the water drained from the cistern. Or keep central heating running at 15°C or above.
To make a claim, call our claims helpline on 01476 514471 or email us at claims@markbatesltd.com and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.
We don't cover theft of contents from an unoccupied caravan without signs of forced or violent entry.
We also do not cover any damage by domestic pets and damage from freezing between 1st November and the 31st March unless winter precautions are adhered to. For more information please see our policy wording.