NHS Care Funding & Mental Capacity Advice

Navigating NHS Continuing Healthcare (CHC) funding and mental capacity assessments can be complex, but Paladin Advice is here to help. Led by Carolyn Hunnisett-Derry, a specialist with expertise in both health and law, Paladin Advice provides expert guidance and advocacy to ensure you or your loved ones receive the funding and care you’re entitled to. Whether you need NHS CHC eligibility advice, representation for appeals, or mental capacity assessments for legal matters, Paladin’s team offers compassionate, independent support every step of the way.
Call 01227 937 793
Rated Excellent
TrustScore4.822,451 reviews on Trustpilot

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Paladin Advice provides specialist guidance and advocacy for those navigating NHS Continuing Healthcare (CHC) funding and mental capacity assessments. Led by Carolyn Hunnisett-Derry, a legal and healthcare expert, the team ensures clients receive the care, funding, and legal support they’re entitled to.

NHS CHC Funding Advice & Appeals

Expert guidance on eligibility, application support, and representation for funding disputes.

Mental Capacity Assessments

Professional assessments for LPAs, litigation capacity, testamentary capacity, and safeguarding decisions.

Independent & Regulated Expertise

Clear, trustworthy, and compassionate support from specialists in both health and law.

Holistic Approach

Advocacy that considers both financial and healthcare needs, ensuring the best outcomes for clients.

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What our customers say

Independent reviews collected by Trustpilot.

Excellent customer service, the staff were very helpful explaining about every walker that was for sale, explained what would be suitable for my needs, highly recommend.

LLaura
Oct 1, 2026

Venue was well organised, presentation was very good, delivery was informative and friendly with plenty opportunity to contribute and ask questions. Informative and left me feeling I need to follow this learning up.

ggeorgie
Oct 1, 2026

Would highly recommend, I’ve used them for the last few years and couldn’t be happier, if you have any questions or concerns the staff are extremely knowledgeable and friendly..

JJune Proctor
Oct 1, 2026

I rang mark bates Ltd to continue my insurance after my free month and spoke to Emma and she was very informative and pleasant in her attitude even when I was waffling she explained the policy thoroughly and answered my questions satisfactorily and I was quite happy with my decision to continue with my insurance policy.

MMr Philip Cooper
Oct 1, 2026

A very professional organisation, providing me with all the information needed to arrange mobility scooter insurance, with ease.

DDavid
Oct 1, 2026

Very quick service. Very efficient.

AAudrey Suffolk
Oct 1, 2026

Very helpful company Very good communication

RRon phillips
Oct 1, 2026

It gives peace of mind if and when you need it.

DDonna Walker
Oct 1, 2026

When paperwork came through the post I didn't understand the paperwork so I phoned and spoke to a lovely lady she took me through the paperwork and did everything over the phone with she was very nice polite patient with me and really helpful i really enjoyed my experience

MMISS L BAMFORD
Oct 1, 2026

I find Mark Bates Ltd easy to deal with .Most times I call.I don’t have to queue for someone to talk to me.Their prices are very competitive and suit all my needs.Representatives are very friendly and knowledgeable it’s makes me feel comfortable knowing my insurance is in good hands.

GGeorge
Oct 1, 2026

Great customer service i even told my friends about Mark bates

MMiss Pauline Jackson
Oct 1, 2026

Calm amd precise manner you handle the information for the year and it's cover

MMrs Michele Jean Collington
Oct 1, 2026

Excellent service staff polite price just right

MMRSBRENDASNAPE
Oct 1, 2026

Great peace of mind knowing the insurance is there

SSocial Support Suffolk
Oct 1, 2026

At 86 not clever with new technology but this company so kind , patient and understanding. At a price I can afford. Thankyou

MMrs Brooks
Oct 1, 2026

Very good very happy for all the help with my mobility scooter insurance.

SSusan Mitchell
Sep 30, 2026

Easy to renew my policy.

MMrs Molly Bennetto
Sep 30, 2026

A good product for peace of mind

BBrian Collins
Sep 30, 2026

Took out mobility scooter insurance. Very easy and straightforward process with reasonable price. After experiencing delay with additional equipment for scooter which meant that I couldn’t use it for awhile, have been given two weeks of free insurance. Helpful, efficient and polite member of staff on the phone.

DDolly Sam
Sep 30, 2026

great service and price

SSAJJAD
Sep 30, 2026